Returns & Exchanges
At Luminess Beauty, we want you to love your glow; if you are not completely satisfied with your purchase, we offer a hassle-free 30-day return window for all products.
Return Process
- 1.Initiate Your Request
Log into your customer account and select the order containing the items you wish to return to generate a return authorization number.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all safety seals are intact and the product is securely cushioned for transit.
- 3.Ship It Back
Affix the prepaid shipping label provided in your email to the exterior of your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, a refund will be processed to your original payment method within 5 to 7 business days.